Refund Policy

1. Our Commitment

At Inflyu, we want you to be completely satisfied with our service. We offer a 14-day money-back guarantee on all subscription plans. If you're not happy with our service for any reason, we'll provide a full refund—no questions asked.

2. Eligibility for Refunds

You are eligible for a full refund if:

• You request a refund within 14 days of your initial subscription purchase
• You are requesting a refund for your first subscription with Inflyu
• You have not previously received a refund from Inflyu

3. What Is Refundable

4. How to Request a Refund

To request a refund, follow these simple steps:

1. Email us at support@inflyu.com with the subject line "Refund Request"
2. Include your account email and the reason for your refund request (optional, but helps us improve)
3. We'll respond within 1-2 business days to confirm your refund

5. Processing Time

Once your refund is approved:

• Refunds are processed within 5-7 business days
• The refund will be credited to your original payment method
• Your bank may take an additional 5-10 business days to reflect the refund on your statement

6. After Your Refund

Once your refund is processed:

• Your subscription will be immediately cancelled
• You will lose access to premium features
• Your account will revert to the free Starter plan
• Any AI influencers and content you created will remain in your account

7. Subscription Cancellation

If you simply want to cancel your subscription (without a refund):

• Go to Dashboard → Settings → Billing
• Click "Cancel Subscription"
• You'll retain access to premium features until the end of your current billing period
• No further charges will be made after cancellation

8. Chargebacks

We kindly ask that you contact us directly for refunds rather than initiating a chargeback with your bank. Chargebacks incur additional fees and may result in your account being suspended. We're committed to resolving any issues quickly and fairly.

9. Contact Us

If you have any questions about our refund policy or need assistance, please reach out to us:

Email: support@inflyu.com

We typically respond within 24 hours during business days.